Getting Started

A few simple steps now can help ensure a smoother experience from day one and make it easier for you to connect with your care team, access important information, and get the most from your care.

• Sign up and Activate your MyHealth Online account so you can manage appointments, communicate with your care team, view test results, and access visit information, right from the first appointment.
• Request your medical records from your previous provider so your Atrius Health care team has a complete understanding of your health history.
• If you scheduled your first appointment online, please call our Central Registration Team at 1-800-249-1767 to confirm your health insurance information. They are available Monday – Friday, from 8:00am – 6:00pm.

Let’s Make the Most of Your First Visit!

Your first appointment is an opportunity for us to get to know you – not just your medical history, but your health goals, concerns, and priorities.

To help make your visit go as smoothly as possible, we've put together a few helpful reminders:

• Plan to arrive 15–20 minutes before your scheduled appointment.
• Have your insurance card available.
• Bring all medications you take, including over-the-counter medications and supplements. Whenever possible, bring the actual medication bottles.
• Bring a list of specialists you currently see.
• Write down any questions or concerns you'd like to discuss so you and your new provider can address what matters most to you. Remember: there are no "small" questions when it comes to your health!

Check In Your Way

You can check in:

• Through your MyHealth Online account, which allows you to check in starting 7 days before your appointment, at a time that‘s most convenient for you.
• At a self-service kiosk in many of our locations.
• With one of our friendly front-desk team members when you arrive.

No matter which option you choose, we're here to help make your arrival easy and efficient.

Care That’s There When You Need It

Life doesn't always happen on a schedule, and neither do illnesses or injuries. At Atrius Health, many primary care providers (PCPs) work alongside a dedicated physician assistant (PA) or nurse practitioner (NP), expanding access to care and providing additional support for everything from preventive care and chronic condition management to a sudden illness or injury.

Beyond your primary care team, Atrius Health offers a variety of convenient care options to help you get the care you need, when and where you need it. And because your care is connected across our practice, the clinicians caring for you can access important health information and help keep your care coordinated.

24/7 Medical Advice: Get guidance from a member of our clinical team anytime, day or night.

Urgent Care: Receive prompt treatment for illnesses and injuries that need attention quickly.

Specialty Care: Access expert care in more than 40 specialties, coordinated with your overall care needs.

Virtual Care: Connect with a clinician from the convenience of home when a virtual visit is appropriate.

Helpful Patient Resources

Atrius Health is committed to enhancing patient care through comprehensive resources. Our offerings include convenient primary and specialty care, with onsite pharmacy and lab at most locations, streamlined medical record access, and dedicated patient relations specialists available to answer your questions. Additionally, our patient financial services, including online bill pay, ensure that managing healthcare costs is efficient and user-friendly. By prioritizing these resources, we aim to improve care coordination and patient experience.