Please do not use this form to request medical advice or to schedule/cancel an appointment at any practice location.

This form is appropriate for general inquiries only. For timely medical advice or to promptly cancel/reschedule appointments, contact your Atrius Health clinician's office by phone. If you are a MyHealth Online user, you can request non-urgent medical advice, medication renewals, and schedule/cancel appointments through this secure platform. Always call 911 in the event of a life-threatening emergency.

Insurance Coverage: Inquiries about insurance plans accepted. Please have the complete name of your plan ready.

Medical Records: Instructions on how to request copies of medical records.

MyHealth: Please use the MyHealth Contact Us page.

Patient Relations: Your feedback and inquiries are important to us. Contact Patient Relations if you have a compliment or a concern. 

Privacy Office: Questions or concerns about patient health information privacy (HIPAA). 

Phone Numbers

Billing Inquiries

  • 800-898-7980

Medical Records

  • 781-292-7700

MyHealth Online Tech Issues

  • 617-559-8057

Patient Registration

  • 800-249-1767

Compliments Or Concerns

  • View a list of phone numbers to reach Patient Relations Coordinators at each practice location.
  • To reach Corporate Patient Relations department, please call (617) 559-8440.
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