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Frequently Asked Questions (FAQs)

Frequently Asked Questions

Which former Compass Medical locations are re-opening as Atrius Health practices and when?
We are excited to share that we have opened the offices in Easton and Taunton as Atrius Health practice locations. Atrius Health Easton opened on December 18th, 2023 and Atrius Health Taunton opened January 16, 2024.

Which former Compass Medical providers will be moving to the new Atrius Health Easton and Atrius Health Taunton locations when they open?
Please see below the list of providers who will be caring for patients at each location when they open this winter.
 
Atrius Health Easton – 21 Bristol Drive, Easton Industrial Park, Easton MA 02375
 
Family Medicine
Michelle Beaupre, MD
Lisa Conroy-Larsson, NP 
 
Internal Medicine
 
Podiatry
 
Cardiology
Jonathan Ellis, MD 
 
Physiatry
 
Atrius Health Taunton – 152 Dean Street, Building 3, Taunton MA, 02780
 
Internal Medicine
 

What services will be offered at the new Easton and Taunton locations when they are opened?
Atrius Health plans to open with the following services and specialties. Other services will be added over time based on patient volume/need in the area.
 
Taunton: Internal medicine; lab (phlebotomy)
Easton: Internal medicine, family medicine, lab (phlebotomy), x-ray, podiatry, cardiology
 

Will Atrius Health be reopening the former Compass Medical practices located in Braintree, Quincy, East Bridgewater or Middleboro?
We do not plan to establish a practice in Middleboro or East Bridgewater. Atrius Health already has two practice locations in Quincy and one in Braintree, so we do not plan to re-open the former Compass buildings in these towns.  
 
Other former Compass Medical physicians plan to continue to practice at their current Atrius Health locations including:

How do I register as a patient to see my former Compass Medical provider in the soon to be opened sites in Easton and Taunton?
To register as a new patient, please call our dedicated Central Patient Registration number for former Compass patients/new patients for Easton and Taunton at 1-800-468-7146.

Can I call now to schedule an appointment to see providers after they move to the new offices in Easton or Taunton? What number(s) do I call to schedule appointments now with providers who are moving to those locations?

Yes, you can register by calling 1-800-468-7146.  After registration you will be transferred to the clinical department to triage your needs/schedule.

I was a former Compass patient and have already registered as a patient with Atrius Health. How do I get access to my Compass Medical record to share with Atrius Health or other care providers?
We understand that since the Compass Medical bankruptcy there has been a significant backlog in fulfilling patient medical record requests by the Compass Medical practice’s release of medical records vendor.  The Trustee of the Compass Medical bankruptcy estate is currently the custodian of the former Compass medical record, and unfortunately Atrius Health has no control of your previous medical records or Compass’ medical records vendor. We recommend that if possible, you access the Compass Medical patient portal to download your prior Compass Medical records and transmit them to Atrius Health by following these instructions. Questions or concerns regarding your Compass medical record should be directed to the Patient Care Ombudsman appointed by the bankruptcy court at this website.

Does Atrius Health accept all the same insurance plans that Compass Medical did previously?
We do accept most insurance but there are certain plans for which your former Compass Medical providers now practicing at Atrius Health will no longer be in-network for as of January 1, 2024. These plans include the following:
  • Tufts Health Direct
  • Tufts Health Unify
  • eternalHealth
We are sending letters to former Compass patients who have these specific plans to let them know of other plan options accepted by Atrius Health that they may be able to enroll in to enable them to continue to see their provider in 2024. Please view our list of accepted insurance. If you have any questions, please call Atrius Health Central Registration Office at 1-800-468-7146 and select option #3 Monday - Friday, 8:00am-6:00pm.