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On March 5, 2025, Atrius Health switched our text messaging vendor. If you have previously opted in to receive text messages from Atrius Health, look for a Welcome Message from the number 86573 – all future text messages will come from this number. (Please note: our pharmacy text reminders are sent through a different platform and will continue to come from the same number you are used to.)
You always have the ability to manage your text communication preferences. In addition to receiving appointment reminders by text, you now also have the option to receive new billing statement notifications, links to video visit appointments, and patient questionnaires via text.
Changing the Types of Texts You Receive
- If you’re a MyHealth Online user, simply go to Your Menu > Account Settings > Communications Preferences and toggle on or off the types of text messages you wish to receive from us. Hit the green “Save Changes” button at the end, and you’re all set!
- For patients without a MyHealth Online account, you can ask one of our check-in staff or call our Central Registration Team at 1-800-249-1767, and they can change your communications preferences for you.
Starting or Stopping All Text Notifications
- Would you like to receive text notifications from Atrius Health? It’s easy! Text START to the number “86573” to begin, or ask one of our check-in staff to help.
- Similarly, if you ever want to stop getting texts, text the word STOP to the number “86573” to turn off all text messaging from Atrius Health.
NOTE: The text messages you receive are related to your relationship with Atrius Health. Such messages may include messages about your visits, MyHealth account, billing notifications, prescription and appointment reminders, and care management. Message and data rates may apply. Message frequency may vary. For help text HELP and text STOP to opt out of notifications from this specific short code. Please review terms and conditions and privacy policies found here.
