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Health Information | 06/25/2024

Pride+ Care: E-Visits for STI Testing and PrEP Refill

By  Atrius Health
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At Atrius Health, we embrace diversity and prioritize providing safe, affirming, and accessible healthcare to the communities we serve. Our Pride+ Care Program is committed to offering a range of easily accessible services to our LGBTQIA+ patients, including a new way to access certain aspects of your care through our E-Visit program. E-Visits allow you to get treatment for simple health needs without requiring you to schedule time with a clinician. We are excited to introduce two new E-Visit options for Pride+ Care patients: routine testing for asymptomatic sexually transmitted infections (STI) and follow-up care for renewing pre-exposure prophylaxis (PrEP) medication.

Hassle-Free PrEP Renewal with E-Visits

We understand that routine follow-ups for PrEP prescriptions can sometimes be inconvenient. That is why we are thrilled to provide E-Visits for PrEP medication renewal. Through your MyHealth Online account, you can skip the in-person appointment and complete a simple online questionnaire about your health and PrEP use, all from the comfort of your own home. Our care team will then review your information and seamlessly renew your prescription if appropriate. Ask your Pride+ Care provider at your next visit to begin placing your PrEP refills through the E-Visit system. Interested in starting PrEP for the first time? Book an appointment with your Pride+ Care provider to talk about the different PrEP options available to you.

Discreet and Convenient STI Testing

We believe in the importance of regular sexual health screening. With our new E-Visit STI screening option, you can submit a confidential questionnaire to access asymptomatic STI screening for most common STIs (HSV & HPV not included). Our clinicians will thoroughly review your responses and order appropriate screening tests. You only need to report to the lab – no appointment necessary!

If you have active symptoms of an STI or are looking to test for HSV or HPV, we encourage you to book at appointment with your Pride+ Care provider.

How E-Visits Work

  • Quick and Easy: Simply log in to your MyHealth Online account and look for the banner that says, “STI Screening E-Visits now available!” or go to the "Symptom Checker" tab. (PrEP E-Visits will display in the Symptom Checker menu once you are prescribed the medication and are registered with a Pride+ Care PCP for ongoing care.) The system will guide you through a secure questionnaire designed to gather information about your current sexual health. The STI Screening E-Visits are currently only visible to those patients who are registered in the Pride+ Care Program. 
STI screening banner from MyHealth
  • Expert Review: Your completed questionnaire, your medical history and other health information will be reviewed by our dedicated Pride+ E-Visit clinicians.
  • Personalized Plan: You will receive a message through your MyHealth account with a tailored treatment plan, including any necessary prescriptions or  testing recommendations. Based on your answers submitted through the E-Visit system, you may be offered the option to make an appointment, ensuring you receive the care you need.
For questionnaires submitted before 4:30pm each day, our clinicians can usually respond within a few hours and will usually be able to respond no later than 8:00pm the same day; for those submitted after 4:30pm, the response will be sent the next morning. E-Visits are available 5 days a week, Monday through Friday, with the same turn-around time for a response.

Our Commitment to You

At Atrius Health, we believe everyone deserves accessible and affirming healthcare. That is why we are constantly looking for ways to make our services more convenient for you. Our Pride+ Care E-Visits are a significant step in achieving that goal.

Ready to Learn More?

Learn about our Pride+ Care  program and the services we offer, meet our Pride+ Care providers who are here to support your health and wellness journey, and register as a patient today.

Pride+ Care Program
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About The Author

Atrius Health

Atrius Health, an innovative healthcare leader, delivers an effective system of connected care for adult and pediatric patients at more than 27 medical practice locations in eastern Massachusetts. By establishing a solid foundation of shared decision making, understanding and trust with each of its patients, Atrius Health enhances their health and enriches their lives.

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