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There isn’t a singular correct answer for this question. A lot of it depends on how safe and comfortable you feel when you are communicating with, visiting, and interacting with the provider and their staff. But here are some things to look for, say, do, and think about to help you decide if your clinician and their team can provide you the care and the experience that you are seeking.
What are some signs that a provider is LGBTQIA+ friendly?
One of the first things you will encounter at a provider’s office is the physical space. It should include symbolism that is welcoming and accepting, such as a flag or other signs. The staff you interact with as you make your way to the provider’s office should also make you feel comfortable and welcomed.When you meet your new provider for the first time, there are certain questions and pointers to keep in mind to better understand their comfort and experience when it comes to working with LGBTQIA+ patients:
- Do they introduce themselves with their pronouns, and ask you for yours?
- Ask your provider about their experience working with LGBTQIA+ patients. Do they have specific care experience with the health issues most important to you?
- Ask them to describe or articulate what being LGBTQIA+ friendly means to them.
As the visit goes on, consider:
- If they use incorrect pronouns or terminology, are they open to correction? Note that the burden of correction should not solely be on the patient.
- When your provider asks you health related questions, do they give the rationale behind asking the questions? Providers should not be asking questions that make you feel uncomfortable without explaining the medical reason for their question. It is always okay to ask how the answer will impact your care. If a provider asks a question that feels inappropriate and unrelated to the medical care you are seeking, it is okay not to answer it.
- Does your provider listen to your experience and what you have to say?
- Do they ask for consent or your comfort level when appropriate during the visit?
Once your visit is over, here are some things to reflect on:
- Was your visit documented in a way that affirms your identity, using your name and pronouns?
- Would you feel comfortable visiting this provider again?
- Were there any experiences that could be improved? If so, would you feel comfortable communicating that with the provider/staff? Do you feel they would be open to your feedback?
- Are you happy with the quality of care they offered? Is it what you need?
- Do you feel that your input was considered? Does your treatment plan reflect that?
