Leadership
Thad Schilling, MD
President, Chief Medical Officer
Kristen Dulling, DNP
Chief Nursing Officer
Purnima Jain
Chief Financial Officer
Stephen KNox
Chief Operating Officer
Stephen Knox is a seasoned healthcare executive with a career spanning over three decades. Since joining Reliant Medical Group in 1998, Stephen has been instrumental in shaping the organization's strategic direction and operational excellence. As Chief Operating Officer (COO), Stephen brings a wealth of experience and leadership to his role, overseeing all facets of clinical operations, real estate/facility management, and supply chain logistics.
In 2015, Stephen was appointed Acting Chief Operating Officer, a testament to his exceptional leadership qualities and strategic vision. The following year, he assumed the position permanently, driving innovation and efficiency across the organization. Collaborating closely with Dr. Thad Schilling, Stephen co-led Reliant's ambitious "Care Transformation" strategy, ushering in a new era of patient-centric and provider team-based healthcare as well as the relocation of our practices to ten state of the art facilities across Central Massachusetts.
Stephen's academic credentials include a Bachelor of Science in Health Care Management from the University of Connecticut and an MBA from the University of Hartford. His journey at Reliant began in the Finance department, where he held increasingly senior positions before transitioning to executive leadership. Prior to Reliant, Stephen honed his expertise at UMass Memorial Health Care and Blue Cross Blue Shield of New Jersey, gaining invaluable insights into payer relations and financial operations.
As a pivotal member of the executive team, Stephen's multifaceted experience spans payer, hospital, and physician domains, making him an invaluable asset in navigating the complexities of the healthcare landscape.
Craig Monsen, MD
Chief Information Officer
Craig Monsen is the Chief Information Officer serving Atrius Health and Reliant Medical Group. As a practicing internal medicine physician and technologist, Craig aims to uplift health care information systems to make it easy for care teams to provide simple, high-value care.
Craig’s professional responsibilities include overseeing a team of technology professionals responsible for the Epic Electronic Health Record, Data & Analytics, Infrastructure & Operations, Applications, and Client Services. His efforts focus on enhancing provider experience, improving performance in value-based care arrangements, enabling secure health information exchange, and growing primary care through improved digital access. Beyond Massachusetts, Craig’s work has been central to several cross-industry health and technology collaborations, generated two digital health companies, garnered national recognition and awards from the Robert Wood Johnson Foundation, US Health and Human Services, Microsoft, Harvard University, and Cigna, and led to multiple peer-reviewed contributions to the informatics literature. Craig continues to serve as an instructor at Harvard Medical School, a member of the Epic Care Everywhere Governing Council, and director on the Board of the Massachusetts Health Data Consortium.
Previously, Craig served as Chief Medical Information Officer at Atrius Health. He is dually-certified in Clinical Informatics and Internal Medicine. He completed his residency with Primary Care focus in the combined Brigham and Women’s Hospital/Atrius Health/Harvard Medical School program. Prior to that, he obtained his MD at Johns Hopkins and graduated with Highest Honors in engineering at Harvard.