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In-Practice Policies

If you or a family member has an in-person appointment at one of our practices or is coming in to use our lab or pharmacy services, please read the below information regarding our new policies, intended to keep our patients and staff safe. Please learn more about the many ways we are Committed to Safe Care during the COVID-19 pandemic.

Masking Policy

As an additional safety and infection control measure, our greeters are now providing a complimentary new surgical mask to all patients and visitors when entering our practice locations. Patients/visitors will be requested by our greeter to remove their personal mask or face covering, complete hand hygiene with provided hand sanitizer, and put on a surgical mask. By offering you this new, clean standardized surgical mask, we are ensuring you have excellent protection while in our practice which also supports the community as well. Patients/visitors who prefer not to change masks can put the surgical mask on top of their personal mask or face covering.

Restricted Visitor Policy

To protect the health of our patients and staff, only one essential visitor is permitted to accompany a patient to their visit. 

An essential visitor may include a parent or guardian of a pediatric patient, a caregiver for an elderly patient, a translator, or an attendant to a patient who needs physical or mental support during the appointment.

All essential visitors who enter an Atrius Health practice will be screened for symptoms of COVID-19 (including fever, cough, other respiratory symptoms, sudden loss of taste or smell), recent exposure to person with COVID-19, and recent history of COVID-19 infection. 

If a visitor has any symptoms consistent with COVID-19, exposure to COVID-19, or recent history of COVID-19 infection, they will not be permitted to enter the practice. 

We are also following the same screening protocol for any vendors or business partners who visit our practices in the course of normal operations.